Understanding Freight Shipping for Server Racks

You just bought a 42U rack with 8x H100 GPUs. Congrats! Weight: 850 lbs. Now what?

Spoiler: It's not showing up via FedEx. Welcome to the world of LTL freight, liftgate deliveries, and "why is my loading dock on the second floor?"

Let's fix your shipping nightmare before it happens.

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Why Racks Need Freight Shipping

Weight Classes

LTL = Less Than Truckload: Your rack shares a semi-truck with other cargo.

FTL = Full Truckload: You pay for the whole truck. Only worth it for 10+ racks or time-critical shipments.

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LTL Freight 101: What You're Actually Paying For

Freight Class System

Freight cost isn't just about weight—it's about freight class (50-500):

Why this matters: An empty rack costs MORE to ship than a full one (lower density = higher class).

Your rack: Usually Class 100-125

• 42U populated rack: ~850 lbs, 8 cubic feet → Class 100
• Cost: $400-$800 for cross-country

Freight Pricing Factors

1. Distance

• Local (<250 miles): $300-$500
• Regional (250-1000 miles): $500-$900
• Cross-country: $800-$1,500

2. Accessorials (Extra Fees)

• Liftgate delivery: +$100-$150
• Inside delivery: +$150-$300
• Residential delivery: +$200-$400
• Limited access: +$100-$200
• Redelivery: +$200 (avoid this!)

3. Urgency

• Standard (5-7 days): Base rate
• Expedited (3 days): +50%
• Guaranteed (1-2 days): +100-200%

Real Example:

• 42U rack, California → Texas
• Weight: 900 lbs
• Accessories: Liftgate + inside delivery
• Total: $650 base + $100 liftgate + $200 inside = $950

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The Liftgate Question (Critical Decision)

Do You Need a Liftgate?

What is it? A hydraulic lift on the truck's back that lowers your rack to the ground.

When you NEED it:

• ❌ No loading dock at your location
• ❌ Residential or retail space
• ❌ Ground-floor delivery only
• ❌ Can't unload 850 lbs safely

When you DON'T need it:

• ✅ You have a loading dock
• ✅ You have a forklift
• ✅ Industrial/warehouse space

Cost: $100-$150 per shipment

Pro tip: If you're unsure, get liftgate. A $150 fee beats a $5,000 damaged rack.

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Loading Dock vs. No Dock: What to Expect

With a Loading Dock (Easy Mode)

What happens:

1. Truck backs up to dock

2. Driver opens trailer

3. Your team unloads with forklift/pallet jack

4. Driver leaves

Time: 15-30 minutes

Your responsibility: Unload the rack yourself

Requirements:

• Forklift or pallet jack
• 2-3 people
• Clear path to final location

Without a Loading Dock (Hard Mode)

What happens:

1. Truck parks on street

2. Driver uses liftgate to lower rack

3. Rack is now on the curb

4. You figure out how to move it

Time: 30-60 minutes

Your problem: 850 lbs is now on the sidewalk. Options:

• Heavy-duty dolly ($200)
• Hire movers ($300-$600)
• Disassemble rack and carry servers individually (pain)

Pro tip: Order "inside delivery" if you don't have a loading dock. Worth every penny.

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Inside Delivery vs. Threshold Delivery

Threshold Delivery (Standard)

What you get:

• Driver delivers to the first door
• Rack stays on pallet
• You handle everything after that

Cost: Included in base freight

Reality: Your rack is now blocking your front door. Have a plan.

Inside Delivery (Recommended)

What you get:

• Driver brings rack inside the building
• Usually to the first room or designated area
• Not to a specific floor (unless negotiated)

Cost: +$150-$300

Worth it? Yes, if you don't have equipment or staff to move 850 lbs.

White Glove Delivery (Premium)

What you get:

• Unpacking
• Placement in final location
• Assembly (if needed)
• Debris removal

Cost: +$500-$1,500

When to use:

• Residential install
• Executive office (optics matter)
• Multi-floor delivery with stairs/elevator

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Common Shipping Failures (Learn From Others' Pain)

Mistake 1: "I Thought It Would Fit in the Elevator"

Story: Customer ordered 42U rack for 3rd-floor office. Elevator maxes at 7ft height. Rack is 7.5ft.

Result: Rack stuck in lobby for 2 days. Hired riggers ($1,200) to crane it through window.

Lesson: Measure EVERYTHING:

• Elevator dimensions
• Door widths
• Hallway clearance
• Ceiling height

Minimum clearances for 42U rack:

• Height: 85" (7ft 1in) plus pallet
• Width: 30" (24" rack + 3" each side)
• Depth: 48" (42" rack + dolly)

Mistake 2: No One There to Receive

Story: Rack ships Thursday. Customer "working from home" Friday. Driver waits 15 min, leaves with rack.

Result: Redelivery fee: $250. Delay: 1 week.

Lesson: Schedule delivery with a 4-hour window. Have someone on-site. Driver won't wait.

Mistake 3: Wrong Address Type

Story: Shipped to residential address marked as "commercial" to avoid fees.

Result: Driver shows up, sees house, refuses delivery. Redelivery as residential: +$400.

Lesson: Be honest about address type. Carriers will charge you more later if you lie.

Mistake 4: Didn't Inspect Before Signing

Story: Customer signs delivery receipt. Opens crate: Side panel crushed, GPU dislodged.

Result: Claim denied. "You accepted delivery."

Lesson: INSPECT BEFORE SIGNING. Check for:

• Visible damage to crate/pallet
• Crushed corners
• Loose straps
• Tilted/unbalanced load

If damaged: Refuse delivery or note "received damaged" on receipt.

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Preparing Your Location (Checklist)

Before the Truck Arrives

Path Check:

• [ ] Measure doorways (min 32" for 24" rack)
• [ ] Check elevator capacity (min 1,500 lbs)
• [ ] Clear path from dock/door to final location
• [ ] Remove any obstacles (furniture, carts)

Equipment Ready:

• [ ] Pallet jack or dolly (rated for 1,000+ lbs)
• [ ] Forklift (if using loading dock)
• [ ] Straps or bungee cords (to secure during transport)
• [ ] Allen wrenches and screwdrivers (if disassembly needed)

People Assigned:

• [ ] 2-3 people for moving rack
• [ ] 1 person to direct driver
• [ ] 1 person to inspect and sign

Communication:

• [ ] Driver has cell phone number
• [ ] Building security notified (if applicable)
• [ ] Dock reservation (if shared loading dock)

On Delivery Day

1. Inspect BEFORE unloading:

• Shrink wrap intact?
• Crate undamaged?
• Pallet not cracked?

2. During unload:

• Use pallet jack (don't lift manually)
• Keep rack on pallet as long as possible
• Move slowly (850 lbs builds momentum fast)

3. Before driver leaves:

• Open packaging
• Check for damage
• Test that servers are secure
• Note any damage on delivery receipt

4. Driver leaves with signed receipt

• You're now responsible for any damage
• File claims immediately if needed

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Special Cases

Multi-Floor Delivery (Office Buildings)

Options:

1. Freight elevator: Confirm dimensions and weight capacity

2. Stairs: Possible but dangerous. Hire professionals.

3. Crane/rigging: For high floors or tight spaces. $1K-$3K.

Pro tip: Some buildings have "loading hours" (e.g., 6am-10am). Check before scheduling.

Residential Delivery

Challenges:

• No loading dock
• Narrow doorways
• Garage delivery common
• HOA restrictions on commercial trucks

Solutions:

• Order white glove delivery
• Have it delivered to nearby commercial space
• Rent truck and move yourself (not recommended for 800+ lbs)

International Shipping

Customs clearance required:

• Commercial invoice
• Harmonized tariff code (usually 8471.50 for servers)
• Import duties (5-10% for most countries)

Transit time: 2-8 weeks (air vs ocean)

Cost: $2K-$10K depending on size and destination

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Cost Breakdown Examples

Example 1: 42U Rack, Local Delivery (Bay Area)

• Base freight: $350
• Liftgate: $125
• Inside delivery: $200
• Total: $675

Example 2: 42U Rack, Cross-Country (NY to CA)

• Base freight: $980
• Liftgate: $150
• Inside delivery: $250
• Total: $1,380

Example 3: Multi-Rack Shipment (4x racks, regional)

• Base freight: $1,400 ($350/rack)
• Liftgate: $150 (one fee for whole shipment)
• Inside delivery: $400 ($100/rack)
• Total: $1,950 ($488/rack)

Savings: Shipping multiple racks together saves 20-30% per unit.

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Pro Tips for Smooth Delivery

1. Order Early: Freight schedules 1-2 weeks out. Plan ahead.

2. Get Tracking: Most carriers provide tracking. Check day-of for ETA.

3. Be Flexible: "Tuesday 10am-2pm" often becomes "Tuesday 8am-4pm". Have staff available.

4. Take Photos: Before unpacking, during unpacking, after. Useful for claims.

5. Keep Packaging: For first 30 days in case you need to return/RMA.

6. File Claims Fast: Damage claims must be filed within 48 hours usually.

7. Use a Freight Broker: For complex shipments (international, multi-stop), brokers save headaches.

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We Handle Freight (So You Don't Have To)

Every GPU and server we sell includes logistics support:

• ✅ Freight quote included with purchase
• ✅ Packing for safe transport
• ✅ Tracking and updates
• ✅ Claims handling if damage occurs
• ✅ Dock-to-dock delivery coordination

No hidden fees. Price you see includes proper packaging and freight planning.

Call (850) 407-7265 for a quote with shipping included.

Request Quote with Shipping | View GPU Catalog

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The Bottom Line

Freight shipping isn't hard, but it's not "click and wait for FedEx" either.

Know before you buy:

• Your delivery location type (dock vs no dock)
• Clearance dimensions (doors, elevators)
• Equipment availability (forklift, pallet jack)

Budget for:

• Freight: $400-$1,500
• Liftgate: $100-$150 (if no dock)
• Inside delivery: $150-$300 (if no equipment)

Plan for:

• 5-7 day transit
• 4-hour delivery window
• Inspection before signing

Questions? We've shipped 500+ racks. We know every mistake you can make (because we've made them).

Call (850) 407-7265 or request a quote.